Thank you for your recent post about InnovationRx. It is clear from reading your blog that you have a keen interest in improving health care. I would, however, like to clarify your description of the service InnovationRx provides.

Reminders to take medication are just a small component of the adherence solution that InnovationRx provides. We approach our business in the spirit of disease management and have crafted a unique and comprehensive program. Our service includes:
• A complete drug encyclopedia
• A drug-to-drug interaction tool
• A drug-to-food interaction tool
• A drug identifier
• A generic drug alternative
• A symptom diary
• An adherence report

In order to identify why a patient is non-adherent and then successfully intervene, you must first assess the specific reasons for a patient’s non-adherence. We do this by administering an adherence assessment that was designed in a research grant partnership with clinicians at Northeastern University’s School of Pharmacy and gives customers the ability to target the underlying issues causing non-adherence. The assessment produces a non-adherence risk score that enables triage and intervention.

You wrote, “Whatever pharmacy you use…will offer you consultation with a pharmacist for free.” Perhaps…But our pharmacists are trained in motivational interviewing and adherence intervention to provide patients with personalized, one-to-one support, and they integrate the tools we provide in our web service in the course of the consultation. Whether the adherence issue is behavioral, motivational, cognitive or another issue that is preventing a patient from taking their medication, our pharmacists can help them to overcome their adherence obstacles identified by our adherence assessment. You will not find this at any pharmacy.

For our corporate clients, InnovationRx provides a data-mining tool to analyze and dissect the outcomes data generated by our program. This tool features a robust analytics engine fueled by configurable business rules and leading practice performance indicators. InnovationRx can identify and target specific constituencies within patient groups for special, customized education and care to reduce non-adherence, reduce excessive health care costs and problems.

InnovationRx is a comprehensive, ROI-driven solution to a health care problem that is costing our country in excess of $177 Billion a year.

I hope I have clarified the services InnovationRx provides. I enjoy reading your blog and I hope you continue your work as you are addressing some important issues in health care. Thank you.

Sean D. Teare
President, InnovationRx

[The company is InnovationRx. - George]