Drive-thru Pharmacies – No Privacy

I had an opportunity to use a drive-through pharmacy today near my house.  It was a double laned Walgreens.  It wasn’t a big issue for me, but I realized that there is no opportunity for privacy.  The car next to me (which could have been my neighbor, co-worker, kid’s friend’s parent, etc.) was asked if they had any questions.  I could easily have learned what drugs they were on, their copayment, etc.

I am surprised that pharmacy privacy is not a bigger issue.  I know that there are certainly some drugs which people would prefer not to known as using.  We probably underplayed this benefit for mail order pharmacy.  Total privacy.  All your conversations are with a pharmacist or call center rep in whatever privacy you call from.