October 6, 2009 
I’ve been playing with this medium now for a while. While I was originally a skeptic, I’m becoming a convert. Here’s a few things I’ve tried recently:
- Following a conference virtually. Today, I’m flying into SFO for the Health 2.0 conference. American Airlines offers WiFi on the plane so I can use the hashtag #health2con to follow postings from other Twitterers and stay up-to-date before I get there (late).
- Reporting a service issue. I tried doing this with my satellite TV provider (DirectTV) who has a twitter account, but I didn’t get a reply. Probably not surprising.
- Finding info. I’ve done this a few times with mixed results. I think it depends a lot upon your number of followers and the time of day you post.
Enabling Healthy Decisions 
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