This one intrigues me. We know that it’s much easier to convey emotions face-to-face…BUT we continue to evolve to more electronic communications and less face-to-face interactions. So, does that lead to more mis-understandings. I’m sure it does. One study says e-mails are mis-understood 50% of the time.
Haven’t you ever read an e-mail several times trying to figure out what the writer was trying to say and making certain assumptions. We all read into messages.
The application is ToneCheck which integrates right into Outlook. I haven’t tried it yet, but I’m intrigued by the demo.
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