Communications: Get To The Point

I got to catch up with one of my first bosses tonight.  He taught me a lot about strategy, consulting, and people.

One of the lessons I never forgot was about communicating.  I don’t always do it, but he used to tell me two things:

  1. If you’re going to leave me a voicemail, tell me the key points in the first 30 seconds.
  2. If you send me an e-mail, make sure you get to the point in the first few sentences.  I’m only going to look at what I see in the window in outlook and won’t open it.
What did I learn?
  • Think ahead about what I’m going to say.
  • Layout my key points and why to listen to the rest of the message (or read the entire e-mail)
  • Just provide enough information to justify a call or meeting
I’m always surprised at how people talk on and on in voicemails and e-mails.  I’m sure I do sometimes also, but I’ve tried to continue to practice what I learned years ago.

No comments yet... Be the first to leave a reply!

Leave a Reply

Fill in your details below or click an icon to log in: Logo

You are commenting using your account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s

%d bloggers like this: