BioGenerics, Text Analysis, and Transparency

Here are a couple of blog posts from other blogs worth reading:

• David Williams on the “Folly of BioGenerics” which talks about why they won’t be just like generic drugs.
• James Taylor on Text Analysis which if ever figured out would be very helpful in taking inbound e-mails, letters, and call center notes and using them for customer relationship management.
• Gilles Frydman on “Opaque Inc.” and how difficult it is to understand the US healthcare system.