In our recent press release, we had a quote from IDC that I think is relevant to all of you that read this.
“IDC’s research projects that actionable information, interactivity and communications to better manage consumer behavior will be a leading spend category for healthcare plans through 2010,” said Janice Young, Director, Healthcare Payer Strategies, Health Industry Insights, a subsidiary of IDC. “This will be critically important to health plans, not only to improve member satisfaction and retention but also to significantly lower costs.”

February 25, 2008 


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[…] the analysts to get their feedback on the market and share some of our new ideas. I mentioned a good quote a few weeks ago from IDC, but I was even more excited by their publication last week (see 1/2 way through the […]