October 27, 2008 
I found this new blog (Customer Experience Matters) and thought I would share it. It is written by Bruce Temkin who works for Forrester Research.
To get you started, here are a few posts I think you would enjoy:
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WSJ Health Blog
- Is a Paleo Diet Healthier Than Standard Nutritional Guidelines?
- Small Business and the Affordable Care Act: How Has Your Business Been Affected?
- HealthCare.gov Explorer: Decode the Health Law’s Subsidies
- One Reporter, Four Families, Six Scientists and the Search to Cure a Rare Disease
- Your Responses: How Has the Health Law Affected You?
- What Does the Health Law Mean for You? Your Questions Answered
- How Has the Health Law Affected You?
- Rare Diseases and the Search for a Cure: A Reddit AMA
- Robots to Cure Rare Diseases: A Reddit Ask Me Anything (AMA)
- Six Tips For Better Napping
Drug Channels
- From Cost Center to Insights Center: How Patient Support Will Go Beyond the Call in 2026
- Drug Channels News Roundup, January 2026: Cuban vs. Optum, McKesson’s Biosimilar Play, States vs. Accumulators, 340B Windfalls, and Ozempic Ads
- New Drug Launches in a Self-Pay World: Why Access Strategy Matters as Much as Innovation
- The Big Three PBMs’ 2026 Formulary Exclusions: MFP, Private Label Biosimilars, and Direct-to-Patient Threats for PBMs
- The Net Pricing Revolution in the Drug Channel: What’s Deflating the Gross-to-Net Bubble
- NEW: The Drug Channels 2026 Video Webinar Series
- Targeted Reach, Tighter Relationships: Why Rare Disease Launches Are Different
- U.S. Brand-Name Drug Prices Fell in 2025 as the Net Pricing Drug Channel Emerges
- Drug Channels Leadership Forum 2026: Request an Invitation Before It’s Too Late!
- Drug Channels News Roundup, December 2025: The Net Pricing Drug Channel (#NPDC) Era, LillyDirect, My $0.02 on New MFPs, PBMs in Medicaid—and DCLF 2026
KevinMD Blog
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Health Populi
- The Healthcare Affordability Elections, 2026 and 2028 – Listening to the KFF Tracking Poll, January 2026
- Optimistic and Skeptical: How Older Americans Are Using and Seeing AI – the View from AARP
- As Adult Vaccination Levels Fall, We Must Assert the Value of Vaccines
- Distrust is the default, insularity is our mindset: The Edelman Trust Barometer in 2026
- In the U.S., Belief and Trust in Science and Scientists is Tied to Political Party and Education
- Thinking About Dr. Martin Luther King and Health Citizenship in 2026
- Why Progresso Soup was at CES 2026: How Food is Playing Into the Evolving Health Consumer and Retail Health Landscape
- While Nurses Continue to Rank Top in Honesty and Ethics, Americans’ Respect for All Professions is Tanking
- Aging is Not a Decline, but an Awakening at CES 2026 – Learning from AARP About Consumers, Lifespan, and Technology
- Sleep as a Pillar of Health at CES 2026 — What Can Happen When A Lamborghini Legacy Mashes Up With Sleep Tech
e-Patients
- Everylife Foundation Community Congress Annual Meeting Highlights
- Collaboration is the Best Medicine: Patient-Centered Collaboration Grounded in Caritas®
- Collaboration is the Best Medicine: It’s the Heart of Caregiving
- Collaboration is the Best Medicine: How to Partner with Your Doctor for Better Care
- Collaboration is the Best Medicine: Bridging the Gap in Patient Participation
- Dealing with Medical Uncertainty, Ambiguity, and Frustration
- Collaboration is the Best Medicine: The Time for Participatory Medicine is Now
- In Memory of Nancy Finn: e-Patient, Advocate, Author, SPM Supporter
- A cure for what killed Doc Tom! Can people afford it?
- Learning Health Systems Empower Every American to Actually Make America Healthy Again Together, Part 2
Enabling Healthy Decisions Blog by www.georgevanantwerp.com is licensed under a Creative Commons Attribution-Noncommercial-No Derivative Works 3.0 United States License.
Contact Information
Contact me at gvanantwerp @ mac.com.
Enabling Healthy Decisions 
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