October 27, 2008 
I found this new blog (Customer Experience Matters) and thought I would share it. It is written by Bruce Temkin who works for Forrester Research.
To get you started, here are a few posts I think you would enjoy:
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Enabling Healthy Decisions Blog by www.georgevanantwerp.com is licensed under a Creative Commons Attribution-Noncommercial-No Derivative Works 3.0 United States License.
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