All I Want For Christmas (in Healthcare Technology)

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As I think about our healthcare system, there are lots of things I’d like that would be useful in improving patient outcomes.  So, beyond the obvious things that we’d all like such as:

  • Elimination of waste
  • A true healthcare not sick care system
  • Aligned incentives
  • Alignment of outcomes and quality with cost

Here’s what’s at the top of my list from a technology perspective.

  1. Food App.  I’d like a food app that did the following:
    • Allowed me to scan in food that I buy and eat
    • Allowed me to take a picture of my food and estimate the calorie count
    • Allow me to enter a restaurant and use geo-tagging to push to me the best things to eat on the menu
    • Allow me to dynamically manage my food choices based on my diagnoses
    • Push coupons to me at the store based on what I eat and what I might
  2. Open Enrollment Tool.  I’d like a tool that helped me optimize which benefit to enroll in based on:
    • Historical utilization patterns of Rx and medical and projected spend based on tools like the Johns Hopkins ACG model
    • A configuration engine to help me optimize on key factors that matter to me (out-of-pocket versus convenience…for example)
  3. Engagement Scoring.  I’d like a way to understand the likelihood of an individual member to engage based on each of the following:
  4. Communications Tailoring Learning Algorithm.  I’d like a learning system that continuously updated the engagement score based on Internet usage along with consumer feedback and smart phone data.
  5. Physician Integration.  I’d like to see consumer data and claims data integrated with physician data into one shared system that the physician, the member, and the broader care team could all share and access.  I’d also like that data to include both structured and unstructured (i.e., notes) data that fed an overall patient care algorithm to identify gaps-in-care and predict intervention points for improving outcomes.
  6. Smart Phone Data Integration.  I continue to believe that the smart phone data is a huge set of information that could be used to tell me things like:
    • Activity
    • Sleeping patterns
    • Social behavior
    • Preferred channel
    • Personal goals
    • Stress
  7. Google Glasses For Healthcare.  I continue to believe that the virtual world and the physical world will become more ubiquitous.  Google Glasses have an opportunity to accelerate that.  I’d love to see how to leverage these in unique ways to improve the patient and physician communication chasm.

On a related note, I’d love to find a technology that allowed me to take all my blog posts and tweets and configure them by topic into an e-book.  That seems like something logical.

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One Response to “All I Want For Christmas (in Healthcare Technology)”

  1. There’s only so much smartphones can do, as long as they remain primarily as communication device. Touch screen is actually a very poor way to input data, so any apps that require even moderate amount of user-input will be a big barrier to adoption.

    GPS, accelerometer, and 8mega pixel camera aren’t sufficient for developers need to create healthcare tool that provides truly seamless user experience. In order for Food App to work, we need the followings:

    1. NFC enabled phone synced with cc companies
    2. RFID reader on phone, with RFID on just about everything that we buy in supermarkets.
    3. If #1 and #2 are not feasible, then every time we pay, supermarket transmits list of all the things we just bought back to our phone. This means all supermarkets have to agree on common data exchange format.
    4. Likewise, when we go out to eat, wouldn’t if be nice when we pay our bill electronically, all the nutrition info is automatically downloaded to our phone? This means all restaurants have to agree on common data exchange format too.
    5. As a stop-gap measure for fully seamless #3 and #4, wouldn’t it be nice if stores/restaurants print QR code that contains all the nutrition information and relevant meta data right on the receipt? (with proper authentication for security purpose)

    In the end though, all these do is make our already complicated lives, even more complex. Even with technologies that provide the most seamless and intuitive user experience, all we’d be doing is putting patchworks on cracks caused by broken systems.

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