October 1, 2013 
I was up and ready to try the new healthcare exchanges at HealthCare.gov this morning. While it started well with a nice GUI (graphic user interface), it went downhill from there.
Once I got in, it was busy so I had to hold.
Then, when I tried to create a username and followed the directions, it wouldn’t accept my username.
And, finally, when I got through it all, it wouldn’t accept who I was to let me proceed.
If everyone else has a similar experience, this is either going to be a miserable failure or the call centers are going to be lit up with phone calls and huge waits. I guess to answer the question that the CEO of BCBS of NC poised the other day…this won’t reflect badly on the plans because I can’t even get far enough into the process to see what plans participate.
The one positive (other than the design) was that the terms and conditions were ridiculously simple!
Enabling Healthy Decisions 