This is a term I’ve never used before when thinking about what we do at Silverlink Communications, but it seems relevant since people use it as a search term.
We talk about:
- Speech recognition
- Personalized communications
- Preference-based marketing
- Automated calls
- Outbound IVR
- Coordinated multi-channel communications
- Data driven communications
- Intelligent interactions
- Smart calls
- Interactive dialogues
- Technology enabled disease management
- Condition management
- Campaign management
- Rules-based communications
I could go on, but my point is that if you’re looking for a “hosted IVR” solution for healthcare you should call us at Silverlink.
[For my regular readers, sorry about the “advertising” but have to mix it in here once and a while.]
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